Sales Policy

Effective Date: January 7, 2025

At Playsurii, we aim to provide our customers with an exceptional shopping experience. Below are the details of our sales policy to ensure transparency and clarity for all transactions on our website.

1. General Information

We are committed to offering a wide range of baby clothing products, ensuring high-quality standards, customer satisfaction, and efficient service. By purchasing from our website, you agree to the terms outlined in this sales policy.

2. Pricing

All prices displayed on our website are in U.S. dollars and are subject to change without notice. We aim to ensure that all product descriptions and pricing are accurate; however, in the event of a pricing error, we reserve the right to correct the pricing before completing the sale.

3. Product Availability

We strive to maintain accurate stock levels. However, due to the nature of online retail, product availability may change rapidly. If a product is out of stock after your purchase, you will be notified, and your order will either be adjusted or refunded in full.

4. Payment Methods

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Payments will be processed securely at checkout, and no financial data is stored on our website.

5. Order Confirmation

Once your order is successfully placed, you will receive an email confirmation with the order details. Please review this information to ensure it is correct. If there are any discrepancies, contact us immediately at info@playsurii.com.

6. Sales Taxes

Applicable sales tax will be added to your order, based on the shipping address and local tax regulations. Taxes will be calculated at checkout.

7. Shipping Costs

Shipping charges are calculated based on the weight and size of your order, as well as the delivery location. We offer a variety of shipping options, including standard, expedited, and express services.

8. Order Fulfillment and Delivery

Orders will be processed and shipped within 1-3 business days. You will receive tracking information once your order has shipped. Delivery times may vary depending on the shipping method selected and your location.

9. Cancellations and Modifications

Orders can be canceled or modified before they are shipped. If you wish to cancel or adjust your order, please contact us immediately at info@playsurii.com. Once an order has been shipped, it cannot be modified or canceled.

10. Returns and Exchanges

Our Returns and Exchanges Policy outlines the conditions under which returns and exchanges are allowed. For full details, please refer to our Returns Policy page. In general, we accept returns for defective or incorrect items, and exchanges are subject to stock availability.

11. Customer Support

We are here to help! If you encounter any issues with your order or need assistance, please reach out to our customer support team at info@playsurii.com or call (270) 749-2057. Our team will respond to your inquiries within 24 hours.

12. Liability

While we strive to provide accurate information and a secure shopping environment, Playsurii is not liable for any damages, losses, or disruptions caused by technical issues, third-party actions, or unforeseen events beyond our control.

13. Privacy Policy

For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

Hotline: (270) 749-2057
Address: 429 Ray Houchins Rd, Park City, Kentucky
Email: info@playsurii.com